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In the course of its work, ELEARNSOFTSKILLS may collect personal information such as the name and address of an individual. ELEARNSOFTSKILLS operates on the basis of a Privacy Policy and related procedures that guide its handling of the personal information it collects. This Policy and related procedures comply with current legislation.

1. How ELEARNSOFTSKILLS Uses Personal Information
Identifying the Purpose of Personal Information. Before personal information is collected, the purpose for which it is to be used must be identified to the individual. ELEARNSOFTSKILLS will not use personal information for any other purpose.

2. Consent. ELEARNSOFTSKILLS does not collect personal information without an individual's consent. ELEARNSOFTSKILLS makes every reasonable effort to make sure that an individual understands how her or his personal information will be used.
An individual can withdraw a consent that has been given for the use of personal information. ELEARNSOFTSKILLS will explain what the consequences are of withdrawing consent. For example, withdrawing consent to use an individual's name and address may mean that ELEARNSOFTSKILLS cannot send information requested by the individual.

3. Limits for Collecting, Using, Disclosing and Keeping Personal Information. ELEARNSOFTSKILLS limits the amount and type of information collected to only the personal information that is required to accomplish the identified purpose. For example, if personal information is given to enable ELEARNSOFTSKILLS to send a booklet and if the individual does not want the ELEARNSOFTSKILLS to keep personal information for the purpose of sending additional information, the personal information will only be used for sending the booklet and will then be deleted or destroyed. ELEARNSOFTSKILLS does not use personal information for any other purpose without explaining to the individual the new use and obtaining consent as provided under the Act. ELEARNSOFTSKILLS does not sell, share or trade any personal information with others.
ELEARNSOFTSKILLS does not disclose individual personal information to others, except if required in the course of fulfilling the purpose for which it was collected. For example, if an individual has ordered a booklet, it may be necessary to provide a fulfilment supplier or the post office with delivery information relating to the individual requesting the booklet in order to process the request. Or, if an individual has given ELEARNSOFTSKILLS personal information in respect of raising a question about a Member ELEARNSOFTSKILLS, it may be necessary, with the consent of the individual, to provide such information to the Member in order to consider the question raised.

4. Keeping Personal Information Accurate. We keep personal information as accurate, complete, current and relevant as necessary for the identified purposes.
An individual may challenge the accuracy and completeness of the personal information handled by the Council and have such information amended. For this purpose, please contact the Council Privacy Officer.

5. Safeguarding Personal Information. ELEARNSOFTSKILLS ensures that personal information is stored in electronic and physical files that are secure. Security measures include secure locks on filing cabinets and restricted access to computers.

6. Making Information Available about Privacy Policy and Procedures. ELEARNSOFTSKILLS is open about its Privacy Policy and related procedures for handling personal information. ELEARNSOFTSKILLS provides access to easy-to-understand information about the Privacy Policy and related procedures to individuals on the ELEARNSOFTSKILLS Web site and in written form. Any questions about the handling of personal information by ELEARNSOFTSKILLS can be raised with the ELEARNSOFTSKILLS's Privacy Officer.

7. Access to Personal Information.At the written request of an individual, ELEARNSOFTSKILLS will tell him or her what personal information ELEARNSOFTSKILLS has about the individual, what it is being used for and to whom it has been disclosed. In circumstances provided by the Act, ELEARNSOFTSKILLS may not be able to give an individual access to the personal information about her or him held by ELEARNSOFTSKILLS, in which case ELEARNSOFTSKILLS will explain the reason for this lack of access and, as provided by the Act, and ELEARNSOFTSKILLS will report its inability to provide access to the Privacy Commissioner.

8. Questions. Any questions about the ELEARNSOFTSKILLS's handling of personal information should be directed to ELEARNSOFTSKILLS's Privacy Officer.
  TESTIMONIALS
  • Today’s workshop has really helped me to understand the whole BPM framework and idea. I now see that for an organization to be among the fortune 500 company that whole enterprise has to embrace the BPM Frame work right…
  • Today workshop has quite illuminating and insightful. Tools were supplied for us to be able to perform any process flow charts we encounter. Knowledge was increase in us and our horizon have been greatly broaden with this understanding.  
  • BPM is actually a continuous process, I must say that the workshop was a success for me because I can relate and apply it in the day to day running of my activities and my career as a whole. …
  • Today was very enlighten and practical.
  • Highly knowledgeable and informative which will help, in-design and implementation of a BPM tool."
  • "You really did a great job of taking some of our key issues and weaving them into your presentation. It was very professionally done!"
  • Great workshop. Highly Impact-full.
  • Very enriching and revealing.
  • The workshop opens my eyes to see how other participants feels about the whole program – POSITIVE. The most importantly apart from value added to my current job. This inspire me more on other aspects of life (Life…
  • Very educative, it has broadened my mind.
  • The workshop was highly beneficial. I like the practicality of the group work. It is important for us to have continuity through subsequent periodic meetings.
  • It has been a wonderful workshop with wonderful Instructor and facilitator.
  • It was an eye-opener.
  • "A special book (Inner Vision) from a special person, one we can all learn from."
  • Enlightening, progressive, positive
  • The training has sharpened my awareness of processes in every situation. I only wished that we had more time to practice what we have learned while in class before we apply it in real life.
  • I learned how to design a process flow, identify triggers and critical processes in a given situation.
  • Workshop has been very enlightening.
  • I was able to identify the trigger point, the critical process, the breaking point in a process. It gave me a clearer overview of what BPM is.
  • "I can't tell you what a prvilege it is to know this fella. He stands as an inspiration to everybody, to all the kids out there."
  • Today’s workshop has given me more in-depth of BPM and I now have the basic and required knowledge to start and improve on my new chosen career path.
  • It’s a mind blowing training has unleashed the potentials needed in me and it goes a long way not only for my organization but to me as an individual. Process is the key to a successful business.
  • The group session really aided the learning process and strengthened my understanding.
  • The workshop has been well taken and facilitated in view of the available time.
  • "Barbara and I are proud to call Craig a friend. I invite you to meet him yourself in these pages of (the book) Inner Vision and discover the fire within that can touch and inspire us all."
  • "The informal structure allowed for great interaction with the other participants, as well as the presenters. We didn't just follow a preset agenda, we were able to discuss issues that were relevant to us in our everyday work environments -…
  • “Great presentations which immediately impacted sales.”
  • “The seminar was fantastic. Moreover, the other attendees were all active professionals who used Relationship Marketing.”
  • "I am finding that the knowledge gained through the P-CRM course to be very beneficial on a daily basis. I look forward to continuing to grow my knowledge of CRM through my association with AARM. "
  • "Thank you for the very informative sessions and authoritative facilitators. I truly found it insightful and thought provoking for a professional advising others on this space."
  • " As a great believer in continuous learning, I’ve participated in many learning forums. I give the P.CRM program top marks!"
  • “The presenters were uniformly excellent, the materials comprehensive, and the content advanced.”
  • “I left with new information and knowledge that will be immediately applicable to my daily work. Highly recommended!”
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